Frequently Asked Questions
1. When do I get paid?
Payments are credited and sent automatically by the 12th day of the month for trades where cashback has been accumulated between the first and the last day of the previous month.
Occasionally a payment is delayed as a result of slow or inaccurate data coming from the broker.
2. Payment methods, fees, and minimums
|Payment Method||Fees||Minimum Payment|
Your USD rebate is converted into cryptocurrency at the market rate applicable when your payment is being processed
Direct to broker account
Spread or commission reduction
3. Will I be charged higher spreads or commissions?
Never! If in doubt we encourage you to confirm directly with the broker.
6. What if I was not paid the right amount?
If you feel there is a mistake, we will be happy to investigate further. Please send us a copy of your broker account statement and request to have your account reviewed.
Not sure which broker to open an account with?
Our experienced staff can help choose a broker that is best for you based on your specific needs. We promise to look out for your best interests!